Return and Refund Policy

 

By purchasing from GrindLab, you acknowledge and agree to the following terms and conditions:

 

Research Use Only

 

All products sold by GrindLab are intended strictly for research purposes only. They are not designed or approved for human consumption, therapeutic use, diagnostic use, or clinical application.

 

Not Medical Products

 

None of the products available on our website are classified as medical products and must not be marketed, represented, or used as such.

 

Compliance and Responsibility

 

The customer is solely responsible for ensuring compliance with all applicable local, national, and international laws and regulations. GrindLab accepts no liability for misuse of products or for any outcomes resulting from improper handling or application.

 

Age Restriction

 

You must be 18 years of age or older to purchase from our website. By placing an order, you confirm that you meet this age requirement.

 

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Returns Policy

 

We offer a 14-day return policy, starting from the date you receive your order.

To be eligible for a return:

 

• The product must be unused

• The product must be sealed

• The product must remain in its original, unopened packaging

 

Any items that have been opened, unsealed, or tampered with will not be eligible for return.

Due to the nature of the products sold, returns that do not meet these conditions will be refused.

 

Return Address

 

All approved returns must be sent to:

Go Snack Limited

📧 Email: help@ggrindlab.com

📍 Address:
2 Wilkinson Way, Scunthorpe, DN163NS, UNITED KINGDOM

WhatsApp: +44 7411 862522

Customers are responsible for return shipping costs unless otherwise agreed.

 

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Refunds

 

Once we receive your returned item, it will be inspected and reviewed.

 

• If the return is approved, a refund will be issued to the original payment method.

• The refund process may take up to 30 days to complete after the product has been received and reviewed.

 

Please note that original shipping fees are non-refundable unless the return is due to an error on our part.

 

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Agreement to Terms

 

By completing a purchase with GrindLab, you confirm that you have read, understood, and agreed to this Return and Refund Policy.